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This Privacy Policy explains how Gamestakers ("we", "us") collects, uses, and protects your information when you use our platform.
1. Information We Collect
- Account information: name, username, email, phone number, and password.
- Verification (KYC) information: identity documents and related details where verification is required.
- Transaction information: deposits, entry fees, winnings, withdrawals, and payment method details processed by our payment partners.
- Usage and device information: IP address, browser, device, and activity on the platform.
2. How We Use Your Information
- To operate your account and run matches, tournaments, and payouts.
- To verify identity, prevent fraud, and maintain fair play.
- To process deposits and withdrawals through payment providers.
- To provide support and send service-related communications.
- To comply with legal and regulatory obligations.
3. Payment Processing
Payments are handled by third-party processors. Card and banking details are processed by those providers in accordance with their own policies; Gamestakers does not store full payment credentials.
4. Sharing of Information
We share information only with service providers who help us operate the platform (e.g. payment processors, identity verification, hosting), or where required by law. We do not sell your personal information.
5. Data Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as your account is active or as needed to provide the service and meet legal obligations.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.
8. Contact
Privacy questions can be sent to support@gamestakers.co.